1. Who We Are

Murphy’s Cover is an Australian marketing and referral service. We are not an insurer, broker, or financial adviser. We connect Australian dog owners with selected pet insurance providers so they can explore insurance options directly with those providers.

2. Our Commitment to Privacy

Murphy’s Cover is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

3. What Information We Collect

We may collect the following personal information:

• Your name

• Phone number

• Email address

• Postcode

• Information about your dog (e.g. breed, age)

• Any other information you provide via our enquiry forms
  
  

We may also collect limited technical information such as:

• IP address

• Browser type

• Device information

• Website usage data (via cookies)
  
  

4. How We Collect Information

We collect personal information:

• When you complete an enquiry form on our website

• When you contact us directly

• Through website analytics tools

• Through cookies and similar technologies
  
  

5. Why We Collect Your Information

We collect your personal information to:

• Process your enquiry

• Refer your details to selected pet insurance providers

• Facilitate contact between you and those providers

• Improve our website and services

• Comply with legal obligations
  
  

6. Disclosure of Information

By submitting an enquiry, you consent to your personal information being shared with selected pet insurance providers. These providers may contact you by phone, email, or SMS to discuss their insurance products. We may receive a referral fee or commission if you choose to take out a policy. This does not increase the cost to you. We do not sell your personal information to unrelated third parties.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no data transmission over the internet can be guaranteed as completely secure.

8. Access and Correction

You may request access to the personal information we hold about you, or request corrections if it is inaccurate.

To do so, please contact us at:

📧 enquiries@murphyscover.com.au

9. Cookies

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. You can adjust your browser settings to disable cookies if you prefer.

10. Overseas Disclosure

Some service providers we use (such as analytics or hosting providers) may store data overseas.

We take reasonable steps to ensure your information is handled securely.

11. Contact Us

If you have any privacy concerns or complaints, please contact:

Murphy’s Cover
Email: enquiries@murphyscover.com.au
ABN: 45 130 454 631